Ouvrir de nouvelles voies vers l’utilisation des organismes communautaires à but non lucratif pour mieux faire face au cancer : une étude descriptive interprétative de l’expérience des femmes touchées par un cancer du sein
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Résumé
Introduction : Les organismes communautaires à but non lucratif (OC) offrent des services complémentaires aux soins spécialisés pour répondre aux besoins des personnes touchées par le cancer. Cependant, leurs services sont sous-utilisés par les femmes vivant avec et après un cancer du sein.
Objectif : Cette étude vise à explorer l’expérience de l’utilisation des services des OC chez ces femmes.
Méthodes : Cette étude qualitative adopte un devis descriptif interprétatif. Dix femmes ayant utilisé les services d’OC ont été rencontrées en entrevues individuelles. Une analyse de contenu thématique a été réalisée selon un codage itératif en 3 cycles pour identifier les facteurs qui influencent les femmes à utiliser les services des OC.
Résultats : Les entrevues révèlent une variabilité dans la reconnaissance des besoins de soutien chez les femmes, leur expérience pour identifier des OC répondant à leurs besoins, et le processus pour accéder aux services et les utiliser. Le concept d’éligibilité émerge comme un processus déterminant de l’utilisation des OC, influencé par la qualité des interactions fortement contextualisées entre les femmes, les équipes de cancérologie et les OC.
Discussion et conclusion : L’intégration des services des OC nécessite des interactions plus productives. Nos résultats montrent comment ces femmes cherchent à répondre à leurs besoins hors des soins spécialisés. La perception d’être éligible aux OC et la légitimation de l’utilisation de leurs services de la part des équipes de cancérologie sont déterminantes. Les interactions productives et l’éligibilité créent un cercle vertueux entre des dispensateurs informés et actifs qui, à leur tour, soutiennent l’autogestion et l’utilisation des services.
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