La parole aux infirmières soignantes et gestionnaires : un protocole de recherche multi-méthode dans deux centres hospitaliers pour optimiser l’étendue de la pratique infirmière

Contenu principal de l'article

Johanne Déry
https://orcid.org/0000-0001-8353-9738
Maxime Paquet
https://orcid.org/0000-0001-6883-5467
Louise Boyer
Nathalie Folch
https://orcid.org/0000-0002-2307-3849
Mélanie Lavoie-Tremblay
https://orcid.org/0000-0001-8707-9855
Geneviève Lavigne
https://orcid.org/0009-0003-7143-7584

Résumé

Introduction : De nombreuses études ont révélé qu’un temps limité est consacré aux activités de soins à valeur ajoutée faisant partie du rôle professionnel des infirmières (Déry et al., 2022). Or, cela a un impact sur la performance des systèmes de santé en termes de coûts globaux. La pandémie de COVID-19 a exercé une pression supplémentaire sur les organisations de soins de santé, et sur les infirmières gestionnaires et soignantes.


Objectif : Mobiliser les acteurs clés d’unités de soins afin de proposer des stratégies efficaces et réalistes pour faciliter le déploiement optimal de la pratique infirmière.


Méthodes : Ce programme de recherche international comprend 3 études transversales consécutives impliquant 2 centres de santé : 1 au Canada et 1 en Suisse. Le devis qualitatif de l’étude 1 comprendra des groupes de discussion avec des infirmières gestionnaires. Le devis corrélationnel quantitatif de l’étude 2 questionnera les infirmières soignantes. L’étude 3 comprendra de multiples rencontres avec des infirmières gestionnaires, soignantes, infirmières cliniciennes spécialisées et éducateurs (acteurs clés) pour élaborer un modèle logique d’intervention.


Discussion et retombées anticipées : L’étude 1 aidera à identifier les pratiques novatrices de gestion mises en œuvre par les infirmières gestionnaires depuis la COVID-19 ainsi qu’à identifier leurs besoins de soutien et de développement professionnel. L’étude 2 permettra de brosser un portrait précis du déploiement actuel de l’étendue de la pratique infirmière, ses tenants et aboutissants. L’étude 3 mobilisera les acteurs clés de chaque unité dans l’identification de stratégies efficaces et réalistes d’amélioration adaptées à leur réalité.

Renseignements sur l'article

Comment citer
Déry, J., Paquet, M., Boyer, L., Folch, N., Lavoie-Tremblay, M., & Lavigne, G. (2023). La parole aux infirmières soignantes et gestionnaires : un protocole de recherche multi-méthode dans deux centres hospitaliers pour optimiser l’étendue de la pratique infirmière. Science of Nursing and Health Practices / Science infirmière Et Pratiques En Santé, 6(1), 78–89. https://doi.org/10.7202/1102063ar
Rubrique
Articles de protocole de recherche

Références

Aiken, L. H., Clarke, S. P., & Sloane, D. M. (2002). Hospital staffing, organization, and quality of care: Cross-national findings. Nursing Outlook, 50(5), 187‑194. https://doi.org/10.1067/mno.2002.126696

Aquilia, A., Grimley, K., Jacobs, B., Kosturko, M., Mansfield, J., Mathers, C., Parniawski, P., Wood, L., & Niederhauser, V. (2020). Nursing leadership during COVID-19: Enhancing patient, family and workforce experience. Patient Experience Journal, 7(2), 136‑143. https://doi.org/10/gjvhwh

Bagheri Lankarani, K., Ghahramani, S., Roozitalab, M., Zakeri, M., Honarvar, B., & Kasraei, H. (2019). What do hospital doctors and nurses think wastes their time? SAGE Open Medicine, 7, 205031211881368. https://doi.org/10.1177/2050312118813680

Baker, S., Marshburn, D. M., Crickmore, K. D., Rose, S. B., Dutton, K., & Hudson, P. C. (2012). What do you do? Perceptions of nurse manager responsibilities. Nursing Management, 43(12), 24‑29. https://doi.org/10/85d

Ball, J. E., Bruyneel, L., Aiken, L. H., Sermeus, W., Sloane, D. M., Rafferty, A. M., Lindqvist, R., Tishelman, C., & Griffiths, P. (2018). Post-operative mortality, missed care and nurse staffing in nine countries: A cross-sectional study. International Journal of Nursing Studies, 78, 10‑15. https://doi.org/10.1016/j.ijnurstu.2017.08.004

Berlin, G., Lapointe, M., Murphy, M., & Viscardi, M. (2021, mai 11). Nursing in 2021: Retaining the healthcare workforce when we need it most. McKinsey & Company Heathcare System & Services. https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/nursing-in-2021-retaining-the-healthcare-workforce-when-we-need-it-most#

Berry, J. G. (2011). Hospital utilization and characteristics of patients experiencing recurrent readmissions within children’s hospitals. JAMA, 305(7), 682-690. https://doi.org/10/bs2fr5

Bérubé, A.-A., Roch, G., & Dallaire, C. (2018). Complémentarité des rôles clinico-administratifs infirmiers en contexte hospitalier : une étude de cas. Recherche en soin infirmiers, 134, 60‑69. https://doi.org/10.3917/rsi.134.0060

Birks, M., Davis, J., Smithson, J., & Lindsay, D. (2019). Enablers and Barriers to Registered Nurses Expanding their Scope of Practice in Australia: A Cross-Sectional Study. Policy, Politics, & Nursing Practice, 20(3), 145‑152. https://doi.org/10/gmf9dc

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77‑101. https://doi.org/10/fswdcx

Brousseau, S. (2019). Standards de pratique et compétences. Guide à l’intention des infirmières œuvrant en gestion des soins infirmiers au Québec. Éditions JFD.

Cardoso, S. C., Sforcini, A. S., Barbosa, D. A., Da Fonseca, C. D., & Oliveira, N. A. (2021). Nurses’ performance in COVID-19 pandemic: Integrative review. Brazilian Journal of Health and Biomedical Sciences, 20(1), 46‑54. https://doi.org/10.12957/bjhbs.2021.59745

Chen, M. K., Chevalier, J. A., & Long, E. F. (2021). Nursing home staff networks and COVID-19. Proceedings of the National Academy of Sciences, 118(1), e2015455118. https://doi.org/10/gh6pv7

Cohen, C. C., Barnes, H., Buerhaus, P. I., Martsolf, G. R., Clarke, S. P., Donelan, K., & Tubbs-Cooley, H. L. (2021). Top priorities for the next decade of nursing health services research. Nursing Outlook, 69(3), 265‑275. https://doi.org/10.1016/j.outlook.2020.12.004

Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd Ed.). SAGE.

D’Amour, D., Dubois, C.-A., Déry, J., Clarke, S., Tchouaket, É., Blais, R., & Rivard, M. (2012). Measuring Actual Scope of Nursing Practice: A New Tool for Nurse Leaders. The Journal of Nursing Administration, 42(5), 248‑255. https://doi.org/10.1097/NNA.0b013e31824337f4

Davis, K., Eckert, M., Hutchinson, A., Harmon, J., Sharplin, G., Shakib, S., & Caughey, G. (2021). Effectiveness of nurse–led services for people with chronic disease in achieving an outcome of continuity of care at the primary-secondary healthcare interface: A quantitative systematic review. International Journal of Nursing Studies, 121, 103986. https://doi.org/10.1016/j.ijnurstu.2021.103986

Denis, J. L., Côté, N., Fleury, C., Currie, G., & Spyridonidis, D. (2021). Global health and innovation: A panoramic view on health human resources in the COVID‐19 pandemic context. The International Journal of Health Planning and Management, 36(S1), 58‑70. https://doi.org/10.1002/hpm.3129

Déry, J., Clarke, S. P., D’Amour, D., & Blais, R. (2016). Education and Role Title as Predictors of Enacted (Actual) Scope of Practice in Generalist Nurses in a Pediatric Academic Health Sciences Center. The Journal of Nursing Administration, 46(5), 265‑270. https://doi.org/10.1097/NNA.0000000000000341

Déry, J., Clarke, S. P., D’Amour, D., & Blais, R. (2018). Scope of Nursing Practice in a Tertiary Pediatric Setting: Associations With Nurse and Job Characteristics and Job Satisfaction: Scope of nursing practice. Journal of Nursing Scholarship, 50(1), 56‑64. https://doi.org/10.1111/jnu.12352

Déry, J., D’Amour, D., Blais, R., & Clarke, S. P. (2015). Influences on and Outcomes of Enacted Scope of Nursing Practice: A New Model. Advances in Nursing Science, 38(2), 136‑143. https://doi.org/10/gmf9dm

Déry, J., Paquet, M., Boyer, L., Dubois, S., Lavigne, G., & Lavoie‐Tremblay, M. (2022). Optimizing nurses’ enacted scope of practice to its full potential as an integrated strategy for the continuous improvement of clinical performance: A multicentre descriptive analysis. Journal of Nursing Management, 30(1), 205‑213. https://doi.org/10.1111/jonm.13473

Dubois, C.-A., D’amour, D., Brault, I., Dallaire, C., Déry, J., Duhoux, A., Lavoie-Tremblay, M., Mathieu, L., Karemere, H., & Zufferey, A. (2017). Which priority indicators to use to evaluate nursing care performance? A discussion paper. Journal of Advanced Nursing, 73(12), 3154‑3167. https://doi.org/10.1111/jan.13373

Fealy, G. M., Rohde, D., Casey, M., Brady, A.-M., Hegarty, J., Kennedy, C., McNamara, M., O’Reilly, P., & Prizeman, G. (2015). Facilitators and barriers in expanding scope of practice: Findings from a national survey of Irish nurses and midwives. Journal of Clinical Nursing, 24(23‑24), 3615‑3626. https://doi.org/10.1111/jocn.12980

Feringa, M. M., De Swardt, H. C., & Havenga, Y. (2018). Registered nurses’ knowledge, attitude, practice and regulation regarding their scope of practice: A literature review. International Journal of Africa Nursing Sciences, 8, 87‑97. https://doi.org/10/gmf9c9

Fowler, K. R., Robbins, L. K., & Lucero, A. (2021). Nurse manager communication and outcomes for nursing: An integrative review. Journal of Nursing Management, 29(6), 1486‑1495. https://doi.org/10.1111/jonm.13324

Gagné, M.-A., Dubois, C.-A., Prud’Homme, A., & Borgès Da Silva, R. (2019). A cross-sectional study on workplace experience: A survey of nurses in Quebec, Canada. Human Resources for Health, 17, 1-11. https://doi.org/10/gg4hg7

Gagnon, S., Paquet, M., Courcy, F., & Parker, C. P. (2009). Measurement and Management of Work Climate : Cross-Validation of the CRISO Psychological Climate Questionnaire. Healthcare Management Forum, 22(1), 57‑65. https://doi.org/10/bz6f6s

Guillemette, S., & Savoie-Zajc, L. (2012). La recherche-action et ses rapports de coconstruction de savoirs et de formation dans une perspective de professionnalisation entre acteurs praticiens et chercheurs. Formation et profession, 20(3), 41-52. http://dx.doi.org/10.18162/fp.2012.7

Halcomb, E., & Ashley, C. (2017). Australian primary health care nurses most and least satisfying aspects of work. Journal of Clinical Nursing, 26(3‑4), 535‑545. https://doi.org/10.1111/jocn.13479

Halliday, M., Mill, D., Johnson, J., & Lee, K. (2021). Let’s talk virtual! Online focus group facilitation for the modern researcher. Research in Social and Administrative Pharmacy, 17(12), 2145-2150. https://doi.org/10/gjvhv7

Harvey, C. L., Baret, C., Rochefort, C. M., Meyer, A., Ausserhofer, D., Ciutene, R., & Schubert, M. (2018). Discursive practice – lean thinking, nurses’ responsibilities and the cost to care. Journal of Health Organization and Management, 32(6), 762‑778. https://doi.org/10.1108/JHOM-12-2017-0316

Hinshaw, A. S., Smeltzer, C. H., & Atwood, J. R. (1987). Innovative retention strategies for nursing staff. The Journal of Nursing Administration, 17(6), 8‑16.

Hinshaw, A. S., Atwood, J. R., Gerber, R. M., & Reed Erikson, J. (1985). Testing a theoretical model for job satisfaction and anticipated turnover of nursing staff. The University of Arizona.

Institute of Medicine. (2011). The future of nursing: Leading change, advancing. National Academies Press. https://doi.org/10.17226/12956

International Council of Nurses. (2014). Nurses: A force for change – A vital resource for health. International Council of Nurses. https://www.mzcr.cz/wp-content/uploads/2013/04/IND_Kit_2014.pdf

Jayasekara, R. S. (2012). Focus groups in nursing research: Methodological perspectives. Nursing Outlook, 60(6), 411‑416. https://doi.org/10.1016/j.outlook.2012.02.001

Kalisch, B. J., Xie, B., & Dabney, B. W. (2014). Patient-Reported Missed Nursing Care Correlated With Adverse Events. American Journal of Medical Quality, 29(5), 415‑422. https://doi.org/10/f6f5hm

Kalisch, B., Tschannen, D., & Lee, H. (2011). Does missed nursing care predict job satisfaction? Journal of Healthcare Management / American College of Healthcare Executives, 56(2), 117‑131.

Khan, A., & Tidman, M. M. (2022). Causes of Medication Error in Nursing. Journal of Medical Research and Health Sciences Research Review, 5(1), 1753‑1764. https://doi.org/10.52845/JMRHS/2022-5-1-7

Kosydar-Bochenek, J., Krupa, S., Religa, D., Friganovic, A., Oomen, B., Williams, G., Vollman, K. M., Rogado, M. I. C., Goldsworthy, S., Lopez, V., Brioni, E., & Medrzycka-Dabrowska, W. (2022). Work climate in emergency health services during COVID-19 pandemic—An international multicenter study. Frontiers in Public Health, 10, 895506. https://doi.org/10.3389/fpubh.2022.895506

Lavoie‐Tremblay, M., Gélinas, C., Aubé, T., Tchouaket, E., Tremblay, D., Gagnon, M., & Côté, J. (2022). Influence of caring for COVID‐19 patients on nurse’s turnover, work satisfaction and quality of care. Journal of Nursing Management, 30(1), 33‑43. https://doi.org/10.1111/jonm.13462

Marvaldi, M., Mallet, J., Dubertret, C., Moro, M. R., & Guessoum, S. B. (2021). Anxiety, depression, trauma-related, and sleep disorders among healthcare workers during the COVID-19 pandemic: A systematic review and meta-analysis. Neuroscience & Biobehavioral Reviews, 126, 252‑264. https://doi.org/10/gjvhwb

O’Driscoll, M. P., & Beehr, T. A. (1994). Supervisor behaviors, role stressors and uncertainty as predictors of personal outcomes for subordinates. Journal of Organizational Behavior, 15(2), 141‑155. https://doi.org/10.1002/job.4030150204

Papastavrou, E., Andreou, P., & Efstathiou, G. (2014). Rationing of nursing care and nurse-patient outcomes: A systematic review of quantitative studies. The International Journal of Health Planning and Management, 29(1), 3‑25. https://doi.org/10.1002/hpm.2160

Paquet, M., Gavrancic, A., Courcy, F., Gagnon, S., & Duchesne, M.-A. (2011). Recognition Practices at Work: A New Psychometric Measure and Implementation Guidelines. The International Journal of Knowledge, Culture, & Change Management, 10(12), 1‑16. https://doi.org/10.18848/1447-9524/CGP/v10i12/50068

Parker, C. P., Baltes, B. B., Young, S. A., Huff, J. W., Altmann, R. A., LaCost, H. A., & Roberts, J. E. (2003). Relationships between psychological climate perceptions and work outcomes : A meta-analytic review. Journal of Organizational Behavior, 24(4), 389‑416. https://doi.org/10.1002/job.198

Pilat, M., & Merriam, D. H. (2019). Exploring the Lived Experiences of Staff Nurses Transitioning to the Nurse Manager Role. The Journal of Nursing Administration, 49(10), 509‑513. https://doi.org/10/ghhnfj

Roch, G. (2008). Impact du climat organisationnel sur le façonnement des pratiques relationnelles de soin et la satisfaction professionnelle d’infirmières soignantes en milieu hospitalier [thèse de doctorat, Université de Montréal]. Papyrus. http://hdl.handle.net/1866/2931

Salette, H. (2020). (Re)positionner la recherche infirmière : un appel à l’action pour la décennie 2020. Science of Nursing and Health Practices / Science infirmière et pratiques en santé, 3(2), 1-5. https://doi.org/10.31770/2561-7516.1086

Shuman, C. J., Liu, X., Aebersold, M. L., Tschannen, D., Banaszak-Holl, J., & Titler, M. G. (2018). Associations among unit leadership and unit climates for implementation in acute care: a cross-sectional study. Implementation Science, 13(1), 1-10. https://doi.org/10/gdhcb4

Storfjell, J. L., Ohlson, S., Omoike, O., Fitzpatrick, T., & Wetasin, K. (2009). Non-Value-Added Time: The Million Dollar Nursing Opportunity. The Journal of Nursing Administration, 39(1), 38‑45. https://doi.org/10.1097/NNA.0b013e31818e9cd4

Tabachnick, B. G., & Fidell, L. S. (2019). Using multivariate statistics (7th ed.). Pearson.

Tremblay, M., & Wils, T. (2005). La mobilisation des ressources humaines : une stratégie de rassemblement des énergies de chacun pour le bien de tous. Gestion, 30(2), 37‑49. https://doi.org/10/bbv355

W. K. Kellogg Foundation. (2004). Logic model development guide. https://www.naccho.org/uploads/downloadable-resources/Programs/Public-Health-Infrastructure/KelloggLogicModelGuide_161122_162808.pdf

Warshawsky, N., & Cramer, E. (2019). Describing Nurse Manager Role Preparation and Competency: Findings From a National Study. The Journal of Nursing Administration, 49(5), 249‑255. https://doi.org/10/gjvhwg