Training Needs Analysis of Primary Care Nurses in Care Coordination: Protocol for a Mixed-Methods Study
Main Article Content
Abstract
Introduction: The coordination of care and services aims to improve the coherence and continuity of care. Primary care nurses play a central role in this process, but are often insufficiently equipped to fully assume this responsibility.
Objective: This research project aims to analyze the continuing education needs of nurse care coordinators to design training that responds to these needs and thereby optimizes their professional practice.
Methods: A sequential explanatory mixed-methods design, quantitative followed by qualitative, will be used. The “Model of Nursing Care coordination activities for patients with complex needs” and the framework of the Quebec National Institute of Public Health will guide the study. The quantitative phase will involve a survey (self-administered questionnaire) of 150 nurse care coordinators from 2 healthcare institutions in Quebec (Canada) to document their characteristics and continuing education needs. Descriptive and bivariate analyses (ANOVA) will be conducted. The qualitative phase will then complement and explain how the practice environment characteristics contribute to these needs using 4 focus groups with a total of 20 care coordinators and will be analyzed thematically. Data integration will use convergent triangulation comparing quantitative and qualitative findings.
Discussion and Research Spin-offs: The results of this study will help identify the continuing education needs of the target population and guide the development of tailored training, thereby strengthening competencies and contributing to high-quality service delivery.
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